At Maintenance Manager and PropertySafe, our team has been working hard behind the scenes, both in and out of lockdown, to keep a step ahead of changing rental legislations around the country and to learn how we can serve you better.
Since our acquisition by Home Trades Hub Australia (HTHA) in November 2020, we have been working hard to learn how we can improve our products and services to make your lives as property managers easier and more efficient. HTHA is a joint venture between Insurance Australia Group (IAG) and the Royal Automotive Club of Victoria RACV, two of Australia’s most trusted brands, particularly when it comes to safety and security.
As part of this work, we engaged independent research company, Micromex, to conduct a survey on our behalf, giving you, our valued clients, the opportunity to provide feedback on our software and services so we can learn how to serve you better. Your feedback will help determine the future of Maintenance Manager to ensure the integrated cloud-based software delivers what you need to perform your role even more efficiently, wow your landlords and tenants with your exceptional and prompt delivery of service and save you time. We extend our appreciation to those that have participated, and we will keep you updated on the outcomes.
With rental reforms in place, still being debated or close to being passed around the country, we’ve also been busy refining our PropertySafe compliance and safety reports to ensure they are in line with each state’s unique requirements. Below are some examples.
Our NSW Fit for Habitation report service is up and running in Greater Sydney areas of the state to ensure rental properties meet all 7 minimum standards identified as necessary for the property to be deemed fit for habitation in NSW. With travel to regional NSW expected to end around October 25 in NSW, the reports will become available state-wide from that date.
For our clients in Victoria, the VIC Safer Home Evaluation report service is also available for bookings which can be scheduled as soon as lockdown ends. In Victoria, all rental providers must ensure their rental property complies with 14 minimum standards on or before the day a renter moves in. Rental providers in Victoria must now also have ongoing gas and electricity safety checks conducted every two years and keep records.
Please be rest assured that our inspectors are following COVID safe work practices and have been fully vaccinated.
In Queensland, Stage 2 of the state’s rental reforms and future standards is imminent. The Housing Legislation Amendment Bill 2021 has now been introduced in the Queensland Parliament, where it will be debated and is expected to be passed soon. Members from our PropertySafe team were recently invited to speak at parliament to provide our feedback and recommendations on the reforms. You can read our views and recommendations here.
The ACT is also gathering consultation feedback on their proposed changes to the residential tenancy laws to ensure they are clearer, fairer and deliver better outcomes for all parties. The introduction of minimum standards is one of the key aspects of the changes with property safety at the heart of all reforms nationwide. You can read more about ACT’s proposed reforms here.
In all states and territories, compliance is the responsibility of the landlord, but it is up to property managers to bring the evaluation reports to their attention. We are keeping a close eye on the latest information and combing through the fine detail to ensure our evaluation reports are tailored to each state and territory’s unique requirements. We are proud to be consulted by government bodies during the reform process due to our extensive experience in property safety. To learn more about Maintenance Manager and PropertySafe and how we can help you, call our team on 1300 155 888.