Reliable tradies are vital to the smooth running of a tenancy, not to mention your agency. When something goes wrong with a property, their expertise is vital and often urgent for the safety and comfort of the residents. Tenants waiting excessive amounts of time for repairs to be conducted are justifiably unhappy, which has a flow-on effect to property managers and landlords as they follow up … and follow up … and follow up again. Depending on the nature of the work required, they may be entitled to rent reductions or other compensatory measures, and of course no one wants to lose a good tenant due to property issues that could have been resolved.
Now is a busy time for tradespeople, with high demand and numerous barriers to job completion. COVID-19 border closures have prevented overseas workers from joining the industry, and at times lockdowns have impeded work. At the same time, demand has increased as home ownership is on the rise and government initiatives encourage building and improving property. Depending on location, extreme weather events have caused enormous damage as well as preventing building works from being conducted. This has created a huge backlog as well as resulted in massively over-subscribed tradies with no time to spare.
When your usual people are unavailable within an acceptable timeframe for the job that must be done, it can be difficult to resolve property issues. But hiring the wrong person is a disaster to be avoided at all costs. Thousands of complaints are made against tradespeople annually throughout Australia, so deciding who you can trust is paramount. Your tenants rely on you to verify anyone given access to their home, and a job gone wrong can do irreparable harm to the relationship as well as to your reputation.
Squeezing background checks into your schedule, particularly when the task is urgent, is a stress you don’t need. To prevent the issues that can arise when hiring too hastily, Maintenance Manager includes a trade background check feature. This enables trade suppliers to quickly and easily upload documents for secure storage in the cloud-based system, so the important details can be verified. Documents that can be uploaded include:
- Business insurances
- Trade licensing
- Police Checks
- Working with Children Check (WWCC)
- Safe Work Practices documentation
- COVID-19 Vaccination Certificate
- Any other documents required for a particular job or by an agency
Verification checks on trades business insurance and trade licenses are conducted by Maintenance Manager for free, no additional charges. Your tenants rely on you to fix their property issues using a tradesperson that can be trusted. Don’t let them down by approving someone without due diligence, or letting the issue go unresolved while you struggle to find the right person. Contact us if you would like information on the trade background check functionality.