

Whether you work in property management or the community housing sector, maintenance and repairs are an ongoing matter you are required to manage for tenant and worker safety and wellbeing. That means you need a network of fully licensed and insured tradespeople with the right checks and documents you can rely on. And now, there is also increasing demand for service providers to provide their vaccination status in a COVID-19 world. Maintenance Manager’s latest functionality addition makes all this easy.
Trade verification falls within your duty of care as a property manager or community housing provider. With thousands of complaints made against tradespeople annually throughout Australia, it is critical that you only engage tradies who have been fully licensed and insured. Failing to do so not only puts the safety of your tenants at risk, but also your reputation. And now, with an increasing requirement for service providers to prove their COVID-19 vaccination status, there’s even more urgency to verify background checks and other documents before approving a trade professional to attend a job at one of the properties you manage.
In response to this need, Maintenance Manager has introduced a new feature on the platform specifically for trade background checks. The new functionality enables trade suppliers with the app to quickly and easily upload documents for secure storage in the cloud-based system. Documents that can be uploaded include:
- Police Checks
- Working with Children Check (WWCC)
- Safe Work Practices documentation
- COVID-19 Vaccination Certificate
- Any other documents required as a background check for a particular job or by an agency.

To protect the privacy of trade professionals, only a Maintenance Manager ‘super user’ may peruse the documents and set a classification on a police check.
Police check classifications that may be set are:
- Clean – indicates the trade professional has no disclosable items on the police check, giving them the green light to attend to repairs and maintenance.
- Misdemeanour – indicates that certain disclosed items on the police check should be flagged as low to medium severity. This status should be carefully considered when allocating the trade for certain works.
- Major Offence – indicates that some disclosed items are deemed high severity. Therefore, this status should be strongly considered when allocating the trade supplier for certain works.
Don’t risk the safety and wellbeing of your tenants or your reputation. Maintenance Manager is Australia and New Zealand’s most trusted software solution for property maintenance and risk mitigation for property managers and community housing providers. Contact us if you would like a free demonstration of the system, including the new trade background check functionality.