Lodge maintenance requests the easy way
Using the Maintenance Manager app or web page, you can now report issues directly to your property manager and include photos and detailed information. In addition, you can check the status of any request 24/7 on your smartphone, tablet or via the website.
Lodge maintenance online via smartphone, tablet or computer
Upload photos & files to make maintenance requests easier to assess
Type or use dictation to write a description
Update or add notes to a request simply and easily
App can be installed and used on more than one device
How to report maintenance
- Open the MMgr Tenant app or report online
- Click report an issue or complete the web form
- Select the type of issue
- Write a detailed description or use voice to text on your device. The more detail the better. For example, don’t just put ‘leaky tap’, is it the hot or cold tap, located in the shower or bath, etc.
- Take photos
- Send request
As the request progresses, you will receive email updates and you can check the status of the job at any time through the app or web portal. Once the maintenance issue has been attended to, you may receive a verification request to confirm that the work has been satisfactorily completed.