Lodge maintenance requests the easy way
Using the Maintenance Manager Tenant Portal, you can report issues directly to your property manager and include photos and detailed information.
Lodge maintenance through your portal via smartphone, tablet or computer
Self help guides and triage process to streamline maintenance
Upload photos & files to make maintenance requests easier to assess
Update or add notes to a request simply and easily
Can be used on more than one device
How to report maintenance
- Open the MMgr Tenant Portal
- Click on either Emergency or General repairs
- Select the type of category
- Choose an option for the problem and answer subsequent questions. The more detail the Property Manager has, the better
- There will be an option to write a detailed description and upload photos prior to submitting
- Submit request
As the request progresses, you will receive email updates on the status of the job. Once the maintenance issue has been attended to, you may receive a verification request to confirm that the work has been satisfactorily completed.