Solutions for

a range of industries

Maintenance Manager is the ideal software solution for a range of industries, from Real Estate and Community Housing to Trades. The software also benefits consumers, from landlords and tenants to anyone needing repairs or maintenance done in and around the home or workplace by a qualified trade professional.

Real Estate

Maintenance Manager is the real estate industry’s most trusted software solution for property maintenance and risk mitigation. The software manages all communications for quotes, work orders and reminders. It combines your own preferred local suppliers with a panel of verified, real-estate experienced trade suppliers in your area, making allocating work with automated comparisons quick and simple.

Real Estate property management benefits at a glance:

Integrates with all major trust systems including Console Cloud, PropertyMe and Property Tree

Reduces risk by securely storing all records and correspondence in the cloud and attending to repairs in a timely manner to help keep tenants safe

Increases the value of your rent-roll

Creates significant time and cost savings

Avoids frustration and duplication

Enhances customer service levels by giving you time to focus on the people rather than the processes

Helps assess and improve individual performance by tracking KPIs

Allows you to manage repairs and maintenance, anywhere, anytime, on any device

Community Housing

Maintenance Manager is the NDIS, Community Housing sector’s most trusted software solution for worker and tenant safety, maintenance workflow and risk mitigation. It helps housing providers track maintenance on their properties while keeping tenant outcomes, worker wellbeing and safety at its core.

Community Housing benefits at a glance:

Reduces risk by securely storing all records and correspondence in the cloud and attending to repairs in a timely manner to help keep people safe

Efficiently manages sustainable, safe and affordable homes

Significant efficiencies achieved in reporting and handling of maintenance and repairs

Excellent customer service to tenants in social housing

Provision of prompt and accurate data and reporting

Integrates with most Housing software systems

Keep onsite workers safe with personal in app safety alarm

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Trade Suppliers

Maintenance Manager is the easiest way for trade and service providers to receive, action and respond to maintenance and repair enquiries, anywhere, any time and on any device.

Get paid faster

Be the first to quote and secure a pipeline of future work

Save time in quoting and invoicing

Gain exposure to property owners in your area through Fix4me

Opportunity for more work from surrounding agencies

Transparent communication with clear and consistent job sheets

Property Owners

The Maintenance Manager property owner portal provides access to real time property maintenance information in one central location, whenever it is needed, from any device.

See an overview of the maintenance status of your property/properties

Access current and previous inspection reports

Interactively lodge, review and approve maintenance requests

Communicate with your Property Management team

Tenants

Taking a proactive approach to managing maintenance is easy with the Maintenance Manager Tenant Portal. The portal can be accessed online, via a smartphone or tablet. It will assist tenants to identify if the issue can be resolved prior to escalation by utilising a triage process that invokes self-help notes along the way. This process provides complete information of any maintenance issue and helps maintenance requests to be processed faster and more efficiently.

Lodge maintenance online via smartphone, tablet or computer

Self help guides and triage process to streamline maintenance

Upload photos and files to make maintenance requests easier

Update or add notes to a request simply and easily

Have maintenance and repairs actioned quickly for safety and comfort