

The entire NSW coast from Tweed Heads to the Victorian border has experienced damaging winds, heavy rainfall and wild surf as a weather system that has brought the worst flooding in decades.
While some parts of the state may see some sunny weather, this does not mean that the danger is over. Premier Gladys Berejiklian said “Many river systems are still taking major flows and continue to rise. So, there could be flooding in communities we haven’t anticipated and that’s why please, please listen to the advice.”
The Bureau of Meteorology has cancelled its severe weather warning for areas across the state, but the danger is not over yet as crews begin to mop up. Property Managers may start to receive an influx of requests for help to assess any damage and attend to repairs.
How Maintenance Manager can help
While we realise most of you would be accustomed to preparing state emergencies, we thought we would share some tips with you about how Maintenance Manager can help during times like these.
Recommended actions:
- Remind tenants to log all repair and maintenance requests via the app or web portal. This will help you to collate all the jobs in a central location to attend to quickly and efficiently.
- Issue a bulk email to all landlords, tenants and tradespeople to provide them with the State Emergency Services (SES) hotline number 132 500.
- Include basic safety instructions in the email, such as:
- Never enter or attempt to drive through flood waters – if it’s flooded, forget it
- Stay off bridges over fast-moving water.
- Depending on the type of flooding:
- Evacuate if told to do so.
- Move to higher ground or a higher floor.
- Stay where you are
Following these tips will help you be known as property managers who care and are here to help.
Stay safe and please don’t hesitate to contact us on 1300 155 888 for further assistance.
Click here to visit the BOM website for regular updates and alerts.