Traditionally the beginning of a new year is the perfect time to establish goals for the year ahead. But like New Year’s resolutions, goals are made and broken all the time. This doesn’t mean they’re not worth making. On the contrary, goal setting is important in any business. The key is to factor accountability into…
With much of Australia struggling through a long drought, bushfires burning in large parts of New South Wales and Queensland and no decent rain in sight, it’s important to understand the rights and responsibilities of tenants and landlords in these situations. Bushfire season has started very early this year with some of the worst fires…
By now you would have heard the news about the QLD government’s proposed rental reforms and the subsequent responses from the REIQ and others about Stage 1 of the proposal. But what are the reforms trying to achieve? Rental reforms are nothing new in Queensland and elsewhere. In July this year New Zealand implemented national…
How frustrating is it when you have an obliging landlord who is happy to approve maintenance but you can’t find a good tradie to do the job? This article explores 6 ways to achieve better service from tradies. As a property manager it’s hard enough convincing some landlords of the importance of timely property maintenance…
In any business and industry, a loyal customer is worth their weight in gold. Yet too many people focus all their time and energy on generating new business and take their existing customers for granted. So how do you inspire loyalty in property management and why do you need to? Businesses and brands that excel…
As if you don’t have enough to be vigilant about as a property manager, a spike in the discovery of drug labs in residential properties throughout Australia is a growing concern for landlords, tenants and property managers. Illicit drug activity in Australian residential properties is on the rise, creating a major concern for landlords,…
As a principal of a property management company or real estate agency, your team members are regularly in contact with people they don’t know, often on their premises. It’s your responsibility as a leader to keep them safe. There is plenty of discussion in property management about the need to keep tenants safe in their…
While the latest property data reveals that the national vacancy rate remained steady at 2.3% in July 2019, the total number of vacancies Australia-wide is up considerably from 12 months ago and Sydney continues to have the highest vacancy rate in the country at 3.5%. Learn how some property management companies are bucking the trend…
It’s tax time and that means most of your landlords would be gearing up to complete their annual tax return. One thing they may not be aware of however is that the ATO has announced a crackdown on investment property deductions. According to the ATO, 2.2 million Australians claimed over $47 billion in tax deductions…
A common misconception in real estate, including property management, is that technology takes away the personal touch. The truth is, the right technology can actually enhance it. As a property manager, building relationships with landlords and tenants is key to your success. But you have to balance that with the need to be as efficient…
With shorter days, less sunshine and windows often kept closed during winter, windows and walls can become traps for the presence of mould. The question is, who is responsible to fix the problem – the landlord or the tenant? Inadequate ventilation in a home is the main cause of mould. If there is a high…
The End of Financial Year is almost upon us. As with most time consuming exercises, the key is to be well prepared. Discover how a growing number of property managers nationally are reducing EOFY stress in their offices by working smarter, not harder. It’s no secret that the role of property manager is a busy…